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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dexter Fant

Dexter Fant

June 2, 2025

5  out of  5
rating by Dexter Fant
"I had a really great experience with Natalie! She was very professional, hands on, and handled my needs very quickly! Highly recommend State Farm!"
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Jonathan Brooks

May 21, 2025

5  out of  5
rating by Jonathan Brooks
"Kent has been my insurance agent for over a decade now. He and his staff are always very helpful and their number one goal is to give you the coverage that is right for you. Highly recommend Kent and his team."
We responded:
"Thanks Jonathan!"
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Miguel Rodriguez

May 19, 2025

5  out of  5
rating by Miguel Rodriguez
"I am glad to find a great insurance with an affordable quote or rate. Great staff and excellent customer service and awesome rates. Natalie, helped me to reduce my existing car insurance to a 38% cheaper or less of what I was paying. Extra money for your pockets or needs. :)"
We responded:
"Thanks Miguel!"
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Julie Kahles

September 23, 2024

5  out of  5
rating by Julie Kahles
"I've been with Kent Smith for 30+ years. Never has anyone given the service and attention like he does! He's not the average insurance agent. Kent has helped me with investments, referred a great real estate agent, and also referred someone to help my son in law get medical insurance when he retired. He is the all around go-to guy. And he is a rare find! Kent Smith CARES! No matter what you are looking for, no matter what your budget is, CALL KENT! Every single client is treated like his only client! He has never missed sending me a Thanksgiving, Bdy and Christmas card. This man cares about you and he goes above & beyond to let you know it!"
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Mike Dalton

January 25, 2024

5  out of  5
rating by Mike Dalton
"Kent is a great guy. He will sit down with clients and review there needs for insurance. There are alot of coverages out and it is great to have an agent that knows what the coverages offer."
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Sandy Autenrieb

March 30, 2023

5  out of  5
rating by Sandy Autenrieb
"Great"
We responded:
"Thank you, Sandy. Always a pleasure helping people like yourself. "
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Arthur Belknap

December 6, 2022

5  out of  5
rating by Arthur Belknap
"Kent Smith is an experienced resource of insurance and investment knowledge. He goes beyond what you expect and cares about his community."
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T White

January 9, 2022

1  out of  5
rating by T White
"THIS IS BY FAR THE WORSE AGENT I HAVE EVER DELT WITH. I CALLED TO HAVE MY INSURANCE TRANSFERRED TO ANOTHER STATE AT WHICH TIME I WAS TOLD I HAD TO CANCEL BEFORE TRANSFERRING. SO I CANCEAND THEN WAS TOLD I DIDN'T HAVE TO CANCEL. I BEEN TRYING TO CONTACT THE OFFICE DECEMBER 29TH AND AS OF January 8th I STILL HAVE NO RESOLUTION. BUT AS OF JANUARY 3RD A PAYMENT WAS TAKEN IN FULL AND MY INSURANCE STILL SAY INACTIVE BUT PAID. THIS IS VERY BAD SERVICE. WOULD NOT RECOMMEND THIS AGENT."
We responded:
"Todd, we are sorry that you felt that you didn't have a good experience as we stride to be professional in helping our customers. We do not concur with your viewpoint and we have been in constant communication with you throughout this process to make your transfer successful. We have never advised someone to cancel their policies before they can transfer. We wish you well."
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scott autenrieb

March 18, 2020

5  out of  5
rating by scott autenrieb
"Kent Smith has always serviced my insurance and investment needs with the upmost professionalism. He has a;ways explained everything that i did not understand. While doing this Kent made me feel like a client and friend at the same time. I would highly recommend Kent Smith as a State Farm agent for insurance and investments."
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Chris Massengale

December 13, 2018

5  out of  5
rating by Chris Massengale
"We've spoken more with Kent Smith in the 5 months since we changed agents then the entire time with our prior State Farm Agent."
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Danielle C

December 12, 2018

5  out of  5
rating by Danielle C
"Kent and his team are genuine and honest. The team has many years of experience. Highly recommend!!"
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Sarah Mangold

October 27, 2018

5  out of  5
rating by Sarah Mangold
"Kent Smith is very professional. His staff gives great customer service. When I met Kent I was with Liberty Mutual. Kent looked over my policy and saw that even with Full coverage if we would have been in a serious accident we were at risk at getting sued. He was able to save us a few hundred dollars and give us a better coverage as well. Couldn't be happier with having him as my agent."
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Mark Baer

September 21, 2018

5  out of  5
rating by Mark Baer
"Don't judge State Farm solely on their commercial advertising. Get to know Kent Smith and his team, especially if you are in the Tri-County area. They are definitely good neighbors!"